Urgent Care / Foot Pain / Plantar Fasciitis
Sharp pain under your heel with your first steps in the morning is the classic sign of plantar fasciitis. It's one of the most common causes of heel pain in adults. It usually isn't serious, but it can make walking miserable, and the sooner you start treating it, the easier it tends to be to manage.
What is plantar fasciitis?
The plantar fascia is a thick band of tissue that runs along the bottom of your foot, from your heel to your toes. It supports your arch and absorbs shock every time you take a step.
When that band is overloaded again and again, it can become irritated and painful where it attaches to the heel bone. That's plantar fasciitis. It most often affects one foot, but it can affect both.
What does plantar fasciitis feel like?
Compare your symptoms to this list:
- Pain on the bottom of the heel, or just in front of it, not the back of the heel
- Pain that is worst with your first steps in the morning, or when you stand up after sitting for a while
- Pain that eases a bit once you get moving, then comes back after long periods of standing or walking
- A sharp, stabbing or bruised feeling, rather than burning or tingling
- Tenderness when you press on the inside bottom of your heel
- Little or no swelling, and no redness or warmth
If that sounds like you, plantar fasciitis is a likely explanation. Other problems can cause heel pain too, such as an irritated Achilles tendon, a stress fracture or a pinched nerve. That's one reason it's worth having a clinician take a look.
Who gets it, and what makes it worse?
Plantar fasciitis is most common in middle-aged and older adults. Things that raise your risk include:
- Extra body weight, which puts more load on the feet
- Standing or walking on hard surfaces for many hours
- Tight calf muscles or a tight Achilles tendon
- Flat feet or very high arches
- Worn-out or unsupportive shoes, flip-flops, or walking barefoot on tile
- A sudden increase in activity, like a new walking routine, a long trip or a day of sightseeing
In Florida, where many of us live in sandals and walk barefoot on tile floors at home, the last two are worth a second look.
What can you do at home?
These simple steps are safe for most people and are often the first line of care:
- Stretch your calf and the bottom of your foot, especially before your first steps in the morning. Gently pulling your toes back toward your shin while sitting on the edge of the bed is a good start.
- Roll your foot over a water bottle or a firm ball for a few minutes.
- Ice the heel for about 15 minutes at a time, with a thin cloth between the ice and your skin.
- Wear supportive shoes with a cushioned heel and good arch support, including around the house.
- Avoid going barefoot on hard floors for now.
- Cut back on high-impact activity for a while. Swimming or cycling can keep you active while the foot calms down.
Over-the-counter pain relievers can help some people. Check with a clinician or pharmacist first if you have kidney disease, stomach ulcers, heart disease or high blood pressure, or if you take a blood thinner.
A tip for older adults: heel pain can quietly change the way you walk, and that can affect your balance. If you're limping or less steady on your feet, don't just push through it.
How is plantar fasciitis treated?
Most people with plantar fasciitis get better without surgery. A clinician can confirm the diagnosis, rule out other causes and build a plan with you. Depending on your situation, that plan may include:
- A specific stretching routine for the calf and plantar fascia
- Heel cups or shoe inserts for cushioning and arch support
- A night splint that keeps the foot gently stretched while you sleep
- A referral to physical therapy
- Anti-inflammatory medicine, over the counter or by prescription, if it's appropriate for you
- For pain that doesn't improve, a referral for in-person options such as an injection, or to a foot specialist
Your clinician decides what fits, based on your health history and the other medications you take.
What does a video visit at MD Care look like for heel pain?
A lot of the diagnosis comes from your story and a few simple checks, which work well on camera. Your clinician will:
- Ask when the pain started, when it's worst and what you've tried
- Ask you to point to exactly where it hurts, and to press on that spot
- Look at both feet and ankles for swelling, redness or bruising
- Watch you stand, walk a few steps, and point and flex your foot
- Review your medications and health conditions before recommending any treatment
Wear shorts or roll up your pants, and set your phone or laptop on the floor or a low chair so your feet are in view. You can also share photos.
A video visit is $50 without insurance, with no membership. For a simple follow-up question, a $20 message visit may be enough, when your clinician agrees it's appropriate. If you have Medicare, we confirm your coverage before your visit, and you pay your plan's share. Most patients are seen within three hours, and you need to be in Florida at the time of your visit. See pricing and Medicare.
When should heel pain be seen in person?
Go to an in-person urgent care or see a doctor in person if:
- The pain started after a fall, a jump or another injury. You may need an X-ray to check for a fracture.
- You can't put weight on the foot, or you're limping badly
- You felt a sudden pop in the back of the heel or ankle, which can be a sign of an Achilles tendon tear
- The heel is red, hot or very swollen, or you have a fever
- You have numbness, tingling or burning in the foot
- You have diabetes and notice a sore, blister or wound on the foot, or a change in color
- The pain is severe at rest or at night, or keeps getting worse despite home care
Call 911 if you have a swollen, painful calf or leg along with sudden shortness of breath or chest pain. This can be a sign of a blood clot that has traveled to the lungs.
Is plantar fasciitis the same as a heel spur?
Not exactly. A heel spur is a small bony growth that can show up on an X-ray. Many people with heel spurs have no pain, and many people with plantar fasciitis have no spur. The pain usually comes from the irritated tissue, not the spur.
Do I need an X-ray?
Often not. Plantar fasciitis is usually diagnosed from your symptoms and an exam. An X-ray may be recommended if the pain followed an injury, or if your clinician wants to rule out a fracture or another problem.
Should I keep walking for exercise?
Usually you can stay active, but you may need to walk less, on softer surfaces, or in better shoes for a while. Low-impact options like swimming or cycling can help. Ask your clinician what makes sense for you.
Can a video visit really help with foot pain?
For many people, yes. A clinician can learn a lot from your symptoms, your history and watching you move on camera. If anything suggests you need an X-ray or a hands-on exam, they'll tell you.
Does Medicare cover a visit for heel pain?
Medicare can cover a visit to diagnose and treat a medical problem like heel pain. We confirm your coverage before your visit.
Heel pain slowing you down?
See a Florida-licensed clinician by video, and get a plan that fits you.
Sources
- American Academy of Orthopaedic Surgeons (AAOS). Plantar fasciitis and bone spurs. orthoinfo.aaos.org.
- American College of Foot and Ankle Surgeons (ACFAS). Heel pain (plantar fasciitis). foothealthfacts.org.
- MedlinePlus, U.S. National Library of Medicine. Plantar fasciitis. medlineplus.gov.
This article is for general information and isn't medical advice. It doesn't replace an evaluation by a clinician. MD Care is not for emergencies: if you have a medical emergency, call 911 or go to the nearest emergency room.



